Privacy Policy

Last updated: January 1, 2025

1. Who We Are

SellCarNC is operated by CTE Digital LLC. We purchase used vehicles throughout Eastern North Carolina. We hold North Carolina Dealer License #81059.

If you have any questions about this Privacy Policy, please contact us at usmnv@ncdealer.co or call us at (252) 717-7255.

2. Information We Collect

We collect information you provide directly to us, as well as certain information collected automatically when you visit our website.

• Contact information — your name, phone number, email address, and ZIP code
• Vehicle information — year, make, model, mileage, VIN, condition, and title status
• Location data — general location based on your ZIP code or address for pickup coordination
• Usage data — pages visited, browser type, device type, and referring URL, collected automatically by our hosting provider Netlify
• Communication records — records of phone calls, emails, and form submissions you send to us

3. How We Use Your Information

We use the information we collect to:

• Contact you with a cash offer for your vehicle
• Schedule and coordinate vehicle pickup at your location
• Respond to your questions, inquiries, and requests
• Improve our website and the quality of our services
• Comply with applicable legal obligations

We do not sell your personal information to any third party, ever.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers — Netlify (website hosting) and Zapier (automated notifications) may process your data on our behalf, strictly as necessary to operate our services
• Legal compliance — we may disclose information if required by law, court order, or governmental authority
• Business successors — in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information we hold
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at usmnv@ncdealer.co. We will respond within a reasonable timeframe.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this policy periodically.